Legal
Last updated: February 2026
Terms of Service
1. Acceptance of Terms
By accessing and using the services provided by ZENG ("we," "us," or "our") through zeng.io and related applications, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
ZENG provides digital products, physical goods, and related services. Our products and services are provided "as is" and "as available." We reserve the right to modify, suspend, or discontinue any part of our services at any time.
3. User Accounts
You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating an account. You are responsible for all activity that occurs under your account.
4. Payment and Billing
Certain services may require payment. By subscribing to a paid plan, you agree to pay the applicable fees. Payments are processed through Stripe. All fees are non-refundable except as required by law or as explicitly stated in our refund policy.
5. Acceptable Use
You agree not to use our services for any unlawful purpose, to violate any intellectual property rights, to transmit harmful code, or to interfere with the operation of our services. We reserve the right to terminate accounts that violate these terms.
6. Intellectual Property
All content, code, design, and branding associated with ZENG are our intellectual property. You retain ownership of any data you submit to our services. We do not claim ownership of your content.
7. Limitation of Liability
To the maximum extent permitted by law, ZENG shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.
8. Changes to Terms
We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the modified terms. We will make reasonable efforts to notify users of significant changes.
9. Contact
For questions about these terms, contact us at contact@zeng.io.
Privacy Policy
1. Information We Collect
We collect information you provide directly, such as your name, email address, and payment information when you create an account or subscribe to our services. We also collect usage data including IP addresses, browser type, and interaction patterns to improve our services.
2. How We Use Your Information
We use your information to provide and improve our services, process payments, communicate with you about your account, and ensure the security of our platform. We do not sell your personal information to third parties.
3. Data Storage and Security
We implement industry-standard security measures to protect your data. Your information is stored on secure servers and encrypted in transit. While we strive to protect your data, no method of transmission over the internet is completely secure.
4. Third-Party Services
We use third-party services including Stripe for payment processing and standard analytics tools. These services have their own privacy policies governing how they handle your data.
5. Cookies
We use essential cookies to maintain session state and preferences. We do not use tracking cookies for advertising purposes. You can configure your browser to reject cookies, though some features may not function properly.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may request a copy of your data or ask us to delete your account at any time by contacting us. We will respond to such requests within 30 days.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. After account deletion, we will remove your personal data within 90 days, except where retention is required by law.
8. Changes to This Policy
We may update this privacy policy periodically. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.
9. Contact
For privacy-related inquiries, contact us at contact@zeng.io.